Shipping policy

Dispatch

In-stock orders dispatch within 1–2 working days (Monday–Friday, excluding bank holidays). Delivery time is additional. Supplier-sourced items follow the dispatch window shown on the selected product or variant; Express delivery does not shorten sourcing time.

UK delivery

• Standard — Royal Mail Tracked 48: £3.99 below £50; free on orders £50+. Estimated delivery 2–3 working days after dispatch.
• Express — Royal Mail Tracked 24: £4.99. Estimated delivery 1–2 working days after dispatch.

Delivery estimates are not guarantees. Tracking is emailed after dispatch. Final options and charges appear at checkout.

International delivery

Delivery is available to supported destinations: £14.99 for our EU shipping zone and £23.99 for our other international shipping zone. Enter your address at checkout to confirm availability and charges. Free UK delivery does not apply internationally. Delivery times vary by destination. Customs duties, import taxes and local handling charges may apply.

Help with your delivery

For delayed, missing or damaged orders, contact radiantcardslimited@gmail.com with your order number. Photos of damage and packaging help us investigate. We will work with you and the carrier to resolve the issue. Your statutory rights are unaffected.

Please check your delivery address before ordering and contact us promptly if it needs correcting. If a parcel is returned because an incorrect address was supplied, we will contact you about the next steps and any redelivery charge.